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Yes. RiwazahGlobal products are made to order through our print-on-demand fulfillment partner, Printify. Your product is produced after you place your order rather than being shipped from pre-existing inventory.

Most orders are generally shipped within 2–7 business days after being submitted for fulfillment. Production times can vary depending on the product, fulfillment provider, season, availability and order volume.

Production estimates are not guaranteed and may take longer during holidays, peak periods or unexpected fulfillment delays.

Because our products are made to order, we do not generally accept customer-initiated cancellation or change requests once an order has been placed.

Orders may enter production shortly after purchase, so please carefully review your product, size, color, quantity and shipping address before completing your order.

Where applicable law gives you a right to cancel or change an order, this FAQ does not remove or restrict that right.

Please review the size chart provided on the individual product page before placing your order. Compare the listed measurements with a similar garment you already own for the best fit.

Because our products are made to order, we cannot generally accept returns or exchanges because an incorrect size was selected, except where applicable consumer law provides otherwise.

We currently accept orders for delivery to the United States, Canada, United Kingdom, Australia and New Zealand.

Shipping availability can vary by product and fulfillment provider.

Your total delivery time includes both production and shipping transit.

Production generally takes 2–7 business days. Printify currently lists Standard Shipping at approximately 2–5 business days for most domestic US deliveries and approximately 10–30 business days for international delivery.

These are estimates rather than guaranteed delivery dates and can vary by product, destination, fulfillment provider and shipping method.

Shipping costs vary depending on the product, quantity, fulfillment provider, destination and shipping method.

The applicable shipping option and charge for your order will be displayed at checkout before you complete your purchase.

Where tracking is available, tracking information will be provided after your order has been fulfilled and handed to the carrier.

Tracking may take some time to become active. International shipments can also have periods with limited tracking updates while moving between countries or carrier networks.

International orders may be subject to customs duties, import taxes, VAT, GST, brokerage charges or other fees imposed by the destination country.

Where these charges are not collected at checkout, they may be payable by the customer upon import or delivery.

Because our products are made to order, we do not generally accept customer-initiated returns or exchanges for change of mind, incorrect size or incorrect color selection.

If you receive a damaged, defective or incorrect item, please contact us so we can investigate and determine the appropriate resolution.

Applicable consumer rights are not affected by this policy.

Please contact us as soon as possible if your order arrives damaged or has a manufacturing defect.

We recommend reporting the issue within 3 days of delivery and including your order number together with clear photographs showing the problem.

Qualifying issues may be resolved through a replacement, reprint or refund, depending on the circumstances.

If you receive an item that does not match what you ordered, please contact us with your order number and clear photographs of the item received.

We will review the issue and work with our fulfillment partner to determine the appropriate resolution.

Our customer support team can be reached at:

hello@riwazahglobal.online

Please include your order number whenever your question relates to an existing order.