Last updated: September 12, 2026
1. Who We Are
RiwazahGlobal is an online retail brand operated by All Shop At Home, a proprietorship owned by Saurabh Sehgal, India.
For purposes of this Privacy Policy, “RiwazahGlobal,” “we,” “us,” and “our” refer to the RiwazahGlobal online store and its operator, All Shop At Home.
Our website is: https://riwazahglobal.online
If you have questions about this Privacy Policy or how we handle personal information, you can contact us at:
Email: hello@riwazahglobal.online
Our registered business is based in Ghaziabad, Uttar Pradesh, India.
2. What Personal Information We Collect
When you visit our website, create an account, place an order, contact us, or otherwise interact with RiwazahGlobal, we may collect information that is reasonably necessary to operate our store and provide our services.
This may include:
Information you provide directly
- Name
- Email address
- Phone number
- Billing address
- Shipping address
- Account login information
- Order and purchase information
- Information you provide when contacting customer support
- Information you provide when submitting a product review
- Other information you voluntarily provide to us
Order and transaction information
When you place an order, we may collect information relating to:
- Products purchased
- Order value
- Order date and status
- Billing and shipping information
- Payment method
- Transaction and payment identifiers
- Refund or cancellation information
Technical information
When you visit our website, certain technical information may be collected automatically, including:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Website interaction information
- Referring website
- Security and fraud-prevention information
- Information contained in cookies or similar technologies
We use this information where reasonably necessary to operate, secure and improve the website.
3. How We Collect Information
We may collect personal information:
- When you create an account
- When you place an order
- When you check out as a guest
- When you contact us
- When you submit a review
- When you interact with our website
- Through cookies and similar technologies
- Through payment and fraud-prevention services used during checkout
You may purchase from RiwazahGlobal using guest checkout where available, so creating an account is not necessarily required to place an order.
4. How We Use Your Information
We use personal information for purposes including:
- Processing and fulfilling orders
- Processing payments
- Providing shipping and delivery services
- Sending order confirmations and transactional emails
- Managing customer accounts
- Responding to customer enquiries
- Processing refunds, cancellations and returns
- Providing customer support
- Maintaining records of transactions
- Preventing fraud, abuse and unauthorized transactions
- Protecting the security of our website
- Maintaining and improving our website and services
- Complying with applicable legal, tax, accounting and regulatory obligations
- Exercising or defending legal rights where necessary
We aim to collect and use only information that is reasonably necessary for these purposes.
5. Payment Processing
Payments on RiwazahGlobal are processed through PayPal Payments.
When you choose PayPal or another payment method made available through the PayPal Payments integration, information required to process or support the transaction may be transmitted to PayPal.
This may include information such as:
- Name
- Email address
- Billing information
- Shipping information
- Order information
- Purchase amount
- Transaction identifiers
Payment processing is subject to PayPal’s own privacy practices and terms.
We do not intentionally store full payment card numbers on our website’s database.
You should review PayPal’s applicable privacy statement for information about how PayPal handles personal information.
6. Fraud Prevention and Google reCAPTCHA
RiwazahGlobal uses the fraud-prevention functionality included with PayPal Payments.
This includes Google reCAPTCHA v3 and v2 to help distinguish legitimate customers from automated or potentially fraudulent activity.
reCAPTCHA v3 performs an invisible risk assessment, while reCAPTCHA v2 may present a verification challenge when additional verification is required.
Information processed through reCAPTCHA may include technical and interaction information necessary for security and fraud prevention.
Google’s own privacy policy and terms may apply to information processed through its reCAPTCHA service.
7. Cookies and Similar Technologies
RiwazahGlobal uses cookies and similar technologies that are necessary for the operation, security and functionality of the website.
Cookies may be used to:
- Maintain shopping cart functionality
- Support checkout
- Maintain customer sessions
- Remember account or website preferences
- Support payment functionality
- Help protect against fraudulent activity
- Maintain website security
Third-party services such as PayPal and Google reCAPTCHA may also use cookies or similar technologies as part of their services.
Where applicable law requires consent for non-essential cookies or similar technologies, we will provide the appropriate controls.
8. Who We Share Information With
We may share personal information with service providers and third parties where reasonably necessary to operate our business and provide our services.
These may include:
Payment providers
We use PayPal Payments to process payments and related transactions.
Website hosting and technical providers
Our website and associated services are hosted and technically supported by third-party providers. These providers may process technical or personal information as necessary to operate and secure the website.
Fraud-prevention providers
We use Google reCAPTCHA through the PayPal Payments integration to help prevent automated abuse and payment fraud.
Shipping and fulfillment providers
Where necessary to fulfil and deliver an order, relevant customer and order information may be shared with shipping, delivery, fulfillment or logistics providers.
The specific providers involved may change as our fulfillment and shipping arrangements develop.
Legal and regulatory authorities
We may disclose information where required by applicable law, legal process, court order, regulatory requirement, or where reasonably necessary to protect our legal rights, customers, website or business.
We do not sell customers’ personal information simply for the purpose of selling personal data to third parties.
9. International Data Transfers
RiwazahGlobal is operated from India and serves customers internationally.
Some service providers used to operate our website, process payments, prevent fraud, host information, or fulfil orders may process information in countries other than the country in which you live.
For example, PayPal and other technology or service providers may process information internationally as part of providing their services.
Where applicable law requires safeguards for international transfers of personal information, we will seek to use appropriate safeguards.
10. How Long We Keep Personal Information
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
- Completing and maintaining records of transactions
- Providing customer support
- Handling refunds, returns and disputes
- Meeting legal, tax and accounting obligations
- Preventing fraud and abuse
- Establishing, exercising or defending legal claims
- Maintaining necessary business records
The appropriate retention period can vary depending on the type of information and the reason it was collected.
11. Your Privacy Rights
Depending on where you live and which privacy laws apply to you, you may have rights concerning your personal information.
These may include the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of personal information, subject to legal and other permitted exceptions
- Request restriction of certain processing
- Object to certain uses of personal information
- Request portability of certain information
- Withdraw consent where processing is based on consent
- Lodge a privacy complaint with an appropriate regulatory authority
Some rights are subject to legal limitations and exceptions.
To make a privacy request, contact:
We may need to verify your identity before processing certain requests.
12. Account and Order Information
If you create an account with RiwazahGlobal, we may retain information associated with that account so that you can manage orders and use account functionality.
If you place an order as a guest, we may retain the information necessary to process and maintain records of that transaction.
Requests to delete information may be subject to information that we are required or permitted to retain for legal, accounting, security, fraud-prevention or dispute-resolution purposes.
13. Children’s Privacy
RiwazahGlobal is an online retail store intended for general consumers.
We do not knowingly request or intentionally collect personal information from children where doing so would be prohibited by applicable law.
If you believe that a child has provided personal information to us in circumstances where it should not have been collected, please contact us at:
14. Data Security
We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, misuse or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
You should also take reasonable steps to protect your account credentials and other personal information.
15. Third-Party Websites and Services
Our website may contain links to third-party websites or services.
Third-party websites operate under their own privacy policies and terms. We are not responsible for the privacy practices of websites that we do not operate.
You should review the privacy policy of any third-party service before providing personal information to that service.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to:
- Our business
- Our website
- Payment or fulfillment providers
- Technology and security practices
- Applicable legal or regulatory requirements
When we make material changes, we will update the “Last updated” date at the beginning of this Privacy Policy.
We encourage you to review this page periodically.
17. Contact Us
If you have questions, concerns, privacy requests or complaints regarding this Privacy Policy or the handling of your personal information, please contact:
All Shop At Home
RiwazahGlobal
Ghaziabad, Uttar Pradesh, India
Email: hello@riwazahglobal.online